Senior Customer Service
37.5 hours, 5 shifts between 9am – 8pm Monday to Saturday, set day off in the week
**This role has a scheduled start date of 5th September**
Harper Recruitment Group are proud to be working in partnership with Capital One, an award-winning employer and leading financial organisation.
This is an exciting opportunity to join the dedicated Specialist Collections Team but it’s not Collections as you know it! You’ll manage a variety of calls from customers who are experiencing financial difficulty and/or challenging situations in their lives that have led them to fall behind on their credit card payments.
First class training, support and equipment is provided for you to work remotely. You will be based at home with 2 days per month in the office for collaboration and relationship building. Whilst you are in training (up to 12 weeks) you will be in the office more often, so you must live a commutable distance from Nottingham.
What will the role involve:
Who are we looking for?
We have multiple opportunities to join this market leader organisation - roles are subject to background checks, start date 5th September 2022!