Sales Executive - Premium Bespoke Furniture

Sales Executive - Bespoke Premium Furniture
£27,000 per annum (OTE £37,000- £50,000)
Permanent Nottingham Full Time
(worked on a rota basis, including every other weekend)

Harper Recruitment Group are working in partnership with a premium, family run furniture brand launching a prestigious flagship store in Nottingham. This is an exciting opportunity for a driven Sales Executive to join the business at a pivotal moment, contributing to a luxury store opening and becoming part of a long term growth journey.
The successful Sales Executive will enjoy representing high end, beautifully crafted furniture, delivering exceptional customer service, and building long lasting relationships with customers seeking quality, style and comfort. This role is ideal for an ambitious individual looking for development, structured training and a stable career within a respected, values led organisation.
What will the role involve?

• Customer consultation - delivering a personalised, consultative sales experience by actively listening to customer needs, exploring style preferences, discussing room layouts and recommending suitable premium furniture pieces. Guiding customers through product ranges with confidence, explaining craftsmanship, materials and benefits to help them make informed decisions.
• Sales performance - driving sales through relationship led conversations, identifying buying signals and presenting solutions that match customer requirements. Using product expertise to increase average order value, promoting complementary items and ensuring every customer receives a luxury, memorable experience that encourages repeat business.
• Product knowledge - developing a deep understanding of the brand’s premium furniture collections, including materials, construction quality, design features and aftercare requirements. Staying up to date with new product launches, trends and store updates to confidently advise customers and position the brand as a trusted expert.
• Store presentation - maintaining an immaculate showroom environment that reflects the prestige of a flagship store. Ensuring displays are perfectly presented, furniture is clean and well positioned, and all merchandising aligns with brand standards to create an inspiring, high end shopping experience.
• Order processing - managing customer orders with accuracy and care, ensuring all details are captured correctly and processed efficiently. Coordinating delivery arrangements, confirming timelines and providing clear communication to guarantee a smooth, professional customer journey from purchase to delivery.
• Customers follow up - building long term relationships through proactive aftersales communication, checking customer satisfaction, offering guidance on aftercare products and encouraging reviews. Using follow up interactions to generate repeat business and additional commission opportunities.
• Team collaboration - working closely with colleagues to maintain a seamless store operation, supporting shared targets and contributing to a positive, family run culture. Communicating effectively during busy periods, assisting with showroom tasks and ensuring customers receive consistent, high-quality service.
• Training & development - completing structured training courses designed to build product expertise, sales confidence and long-term career progression. Actively engaging in ongoing learning to support personal development and contribute to the store’s success.
• Weekend rotation - participating in a fair rota system within a 7 da a week operation, working every other weekend to support store coverage while maintaining a healthy work life balance.

• Previous experience in retail or sales, ideally within a premium or customer focused environment
• Confident communicator with the ability to build rapport and understand customer needs
• Passionate about quality products, design and creating memorable customer experiences
• Positive, proactive and ambitious individual seeking long term development
• Strong attention to detail with pride in maintaining showroom standards
• Reliable team player with a flexible approach to rota-based working
• Driven to achieve targets while maintaining a consultative, non-pushy sales style

• 2% commission
• OTE £37,000
• Yearly performance bonus
• Additional commission on aftercare products and customer reviews
• Structured training course
• Workplace pension
• 25% discount on products
• Family run culture with supportive, long-term values
• Progression opportunities within a flagship store
• Premium working environment

This is an excellent opportunity to join a respected, family run organisation at an exciting time of expansion. You will enjoy long term stability, genuine development opportunities and the chance to build a successful career within a luxury retail environment.
Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
About Harper Recruitment Group:
Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.
Looking for something different? Visit our website today for a list of live vacancies or send an UpToDate CV to jobs@harperhr.co.uk.

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