Property Manager

Property Manager 
Permanent 
Nottingham 
28-32k (doe) 
Full Time, Office-based 

Harper Recruitment is delighted to be recruiting on behalf of a successful and well-established lettings company in Nottingham. We are seeking an experienced lettings professional to support the effective management of their property portfolio, ensuring a seamless and professional service for both tenants and landlords.

Roles & Responsibilities - 

• Build and maintain positive, professional relationships with landlords and tenants, resolving issues with empathy, fairness, and efficiency.
• Ensure all managed properties comply with current housing legislation & safety.
• Manage rent arrears, serve and process relevant Section Notices, and provide guidance in line with current property legislation and best practice.
• Effectively prioritise and organise a demanding workload, maintaining accurate records, databases, and Excel-based reporting systems.
• Develop strong partnerships with contractors and service providers, ensuring maintenance works are completed promptly and to a high standard.
• Support business growth by delivering exceptional service, encouraging client feedback, and securing positive reviews and testimonials.
• Consistently provide outstanding customer service, demonstrating professionalism, integrity, and a solution-focused approach.
• Oversee a diverse portfolio of residential properties, ensuring assets are well maintained and tenants enjoy a positive living experience.
• Act as the primary point of contact for tenants, responding to enquiries, addressing concerns, and resolving issues in a timely manner.
• Coordinate repairs, maintenance, and property inspections, liaising with contractors to ensure quality workmanship and cost-effective solutions.
• Manage end-of-tenancy procedures, including deposit negotiations and claims, ensuring full compliance with current legislation.
• Proactively advise landlords on property improvements, upgrades, and preventative maintenance to protect and enhance their investments.
• Foster long-term relationships with landlords and tenants alike, delivering a reliable, responsive, and high-quality property management service.

• Solid experience within a lettings role (Residential) 
• Experience managing relationships with Landlords & Tenants for a varied portfolio 
• Exceptional communication, customer service & time management 
• Full UK Driving Licence & Own Vehicle 
• ARLA-Qualified