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Operations Leader

  • Ref: 1410
  • £40,000
  • Permanent
  • Nottingham

Operations Leader (Financial Services) 
£40,000 - £45,000 DOE + Benefits 
Nottingham 


Are you an experienced Manager looking for a new opportunity within a thriving, market leading business? We have an exciting and rare opportunity to join a successful Nottingham business at an influential senior management level. 

You will lead a team of 2 team leaders with focus on the Operational Management of both back-office and contact centre support. 

Duties will include:

  • Ensuring consistent achievement of KPI’s and operational objectives. 
  • Coaching and developing Team Leaders to deliver effective and inspiring leadership.
  • Managing the daily workflow and data across the operation.
  • Overseeing the resource planning and participating in the recruitment activity.
  • Undertaking probation and performance reviews promoting a supportive and positive culture.
  • Driving processes to ensure robust 1st line defence for both risk and control.

Skills/Experience required: 
  • Previous experience in a similar Operational leadership role essential 
  • Experience within Financial Services with back-office support/contact centre management essential

This is an ideal opportunity for accomplished and well-established Manager to join a company who pride themselves on the strength of their company values. They offer a range of associated, attractive, flexible benefits and the position has the gravitas to influence the strategic success of the wider business! 

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