Operations Administrator

Operations Administrator x 7
£11.40 per hour
Nottingham / Hybrid working
Monday – Friday 9 am-5 pm 

Start date: Monday 15^th January

Harper Recruitment Group is working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 7 Administrators to support the Operations team.

We are looking for accurate and efficient administrators to provide back-office support.

These are temporary roles to start ASAP on an ongoing basis until the end of March 2024.

What will the role involve?

• To support in gathering missing information and contributions.
• Investigating and managing cases to resolve missing payments
• Actioning case resolution processes which may include written and verbal Client contact
• Supporting the exits team with managing leavers
• Processing invoices
• Producing correspondence and confirmation via email
• Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
• Recording all contact notes accurately into the CRM system
• Adhering to company processes and guidelines at all times
• This is predominately an admin role but there will be some telephone work too
• Other administrative / client support duties as required

• Excellent attention to detail
• Proven administrative experience
• Strong communication skills both written and verbal
• Proficient user of Microsoft packages including Excel, basic formulas, and pivot tables

• Hybrid working after training– Mondays & Thursdays in the office, rest from home
• Free lunch provided on office days!
• Modern and friendly office environment
• No hot desking, you will have your own desk in the office