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French Customer Support Agent

  • Ref: 1844
  • £20,700
  • Permanent
  • Newark

French Customer Support Agent 
Remote working available
Full time / permanent

Are you looking for a uniquely flexible French-speaking role? We are searching for talented candidates to join a fantastic Nottinghamshire-based organisation with the opportunity to work from home!  

Duties will include:

  • Providing technical support for clients in French and English
  • Logging all incidents on relevant software systems
  • Diagnosing technical issues
  • Providing solutions to customers over the telephone and email
  • Escalating technical queries
  • Providing excellent customer service

Skills and experience required:

  • Successful French-speaking candidates must be available to complete initial training on-site in our client’s Newark offices before being provided with a kit to work from home after three weeks
  • Fully flexible approach to working hours – must be available to work some evenings and weekends  
  • Fluency in written and spoken French and English
  • Problem-solving and attention to detail
  • Customer service experience
  • IT/Technical Support experience advantageous

In return for your talent and hard work, our client offers a rewarding career path and a generous benefits package - apply now to avoid disappointment!

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