Customer Support (Aftersales)

Job Role:  Customer Care Administrator
Salary:      £18.5-22k
Location:  Nottingham

Harper Recruitment group are working in partnership with a medical manufactures based just outside Nottingham City Centre.

You will have a passion for providing a great customer experience and play a key part in building relationships.

What will the role involve?

• Responsible for the aftersales care
• Contacting customers to follow up on orders
• Assiting with general customer queries
• Data entry & updating customer records
• Contacting customers regarding order resolution, delivery/shipping information
• Producing correspondence and confirmation via email.
• Completing all required administration.

The successful Customer Service Administrator will meet the following criteria:

• Excellent attention to detail
• Proven customer service experience
• Ability to multi-task and adapt
• Strong communication skills both written and verbal

To find out more submit your CV today to apply!

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.