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Customer Service Executive

  • Ref: 1856
  • £25,000
  • Temporary
  • Nottingham

Job Role: Customer Service Executive
Contract: Temporary ongoing
Salary: £25000k
Location: Nottingham
Hours: Monday - Friday 8.30-5.00pm

Harper Recruitment group are looking for a Customer Service Executive, our client – a leading design and solutions business have a position within the Customer Experience and Supply Chain team

You will be responsible for building long lasting relationships with B2B Customers in the Supply Chain department, providing exceptional support and product knowledge.

What will the role involve?

  • Coordinate the customer orders and quotations
  • Launching new product ranges with customer base
  • Develop and maintain relationships with customers and suppliers
  • Sales administration duties
  • Identifying “up-sell” opportunities
  • Liaising with customers via email and telephone
  • Supporting field-based account managers with daily sales activity
  • Ensuring customer SLA’s are achieved
  • Updating product knowledge

Essential criteria:

  • Proven Sales Administration/Account Management experience
  • Excellent interpersonal and communication skills
  • Strong organisational skills
  • A team player with great attention to detail

This role has an immediate start - submit your CV today to apply!

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

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