Customer Service Agent X 5

Job Role: Customer Service Agent

Location: Derby/Nottingham/Work from home

Pay Rate: £9.23ph (£18,000)

Hours: 37.5 hours

An exciting opportunity to work for a high-end luxury brand, we are looking to recruit vibrant positive people to join their expert customer service team. 

Initially these roles are to support the upcoming seasonal periods with start dates available from the end of July.

What does the role involve:

• Supporting customers via live chat, telephone an email
• Investigating and resolving customer complaints liaising with internal teams /customers/couriers
• Placing customer mail orders – providing a tracking service
• Processing returns , replacements and refunds
• Maintaining product knowledge and promotions to provide a 1st class customer experience
• Raising customer tickets, handling stock enquiries and data entry duties.

Who are we looking for?:

• Excellent customer service skills
• Bubbly motivated team player
• Attention to detail with strong communication skills
• Problem solver

Submit your CV today!

Unfortunately we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.