Customer Service Agent

Job Role: Customer Service Agent
Pay Rate: £18,400
Location: Nottingham
Hours: Full Time and Part Time hours available

Are you a people person who enjoys building relationships and solving problems? Our client is expanding their customer service department and is looking for energetic, customer orientated people to join their busy, friendly team. We have full time and part time opportunities available!

Duties will include:

• Acting as the first point of contact for customers
• Diary management
• Booking in appointment requests for customers
• Handling cancellations and rebooks
• Ensuring all calls and emails are handled in a professional and timely manner

Skills and experience required:

• Previous experience in a similar customer service role
• Strong communication skills; both written and on telephone
• Candidates must have a flexible approach to working hours (see hours below)
• MS Office (Word, Excel, Outlook)

This is the perfect time to join a great business that is enjoying growth and success! They offer fantastic perks and company benefits including:

• Full training and support
• Hybrid working model available after probation
• Personal development and career opportunities
• Generous holiday entitlement
• Pension scheme, healthcare plan and staff discounts

Hours:

You must be available to work the following hours:

• 1 evening a week (until 7pm)
• 1 in 3 Saturdays (9am – 5pm)
• 1 in 7 Sundays (9am – 5pm)

Apply NOW to find our more

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.