Complaints Handler

Job Role: Complaints Handler

Pay Rate: £21,000

Location: Nottingham

Hours: Monday – Friday - Office Hours

Harper Recruitment Group are looking for experienced customer service professionals to join a fantastic organisation based in Nottingham city centre (hybrid working.)

Duties will include:

• Managing complaints through to resolution in a timely manner
• Handling inbound and outbound calls from clients
• Handling complex enquiries and escalated complaints and cases
• Investigating customer issues
• Working towards targets

Skills/Experience Required:

• Customer service experience essential
• Complaint handling
• Ability to work on own initiative and independently
• Experience working in a fast-paced environment
• Excellent communication skills and telephone manner
• Background in financial services advantageous

This is the perfect time to join a great business that is enjoying growth and success! The company offer superior company benefits including the opportunity to work in a fun, lively and modern office space based in the heart of the Nottingham centre. You will receive full training and support and the chance to work as part of a friendly professional team.

Apply NOW to avoid disappointment!

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

Reference ID: 1498

Job Types: Full-time, Permanent

Salary: £21,000.00 per year