Client Support Advisor

Client Support Advisor x 5
£11.86 per hour
Nottingham / Hybrid working
Monday – Friday 9am-5pm 
Start date: Monday 8th April

Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 5 Client Support Advisors to deliver high quality client service.

This is a temporary role to start 8th April until 28th June 2024

What will the role involve?

• Handling calls and emails with Clients to assist them in improving their data quality
• Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
• Recording all contact notes accurately into the CRM system
• Producing correspondence and confirmation via email
• Adhering to company processes and guidelines at all times
• Using Microsoft Excel 
• Following GDPR at all times
• Other administrative / client support duties as required

Who are we looking for?

• Excellent attention to detail
• Proven customer service/admin experience
• Ability to multi-task and adapt
• Strong communication skills both written and verbal
• Microsoft Excel basics and formulas eg v-lookups

Company Perks:

• Hybrid working – Mondays & Wednesday in the office, rest from home (option to work fully office based if preferred)
• Free lunch provided on Mondays & Wednesdays
• Modern and friendly office environment
• No hot desking, you will have your own desk in the office

To apply, submit your CV today!