Client Support Advisor x2
£11.86 per hour
Nottingham / Hybrid working
Monday – Friday 9am-5pm
Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 2 Client Support Advisors to build relationships and deliver high quality client service.
This is a temporary role to start ASAP until end of June 2024
What will the role involve?
- Making outbound calls and emails to Clients to assist them in improving their data quality
- Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
- Recording all contact notes accurately into the CRM system
- Producing correspondence and confirmation via email
- Adhering to company processes and guidelines at all times
- Other administrative / client support duties as required
Who are we looking for?
- Excellent attention to detail
- Proven customer service/admin experience
- Ability to multi-task and adapt
- Strong communication skills both written and verbal
Company Perks:
- Hybrid working after 4 weeks training – Mondays & Thursdays in the office, rest from home
- Free lunch provided on office days!
- Modern and friendly office environment
- No hot desking, you will have your own desk in the office
To apply, submit your CV today!