Client Support Advisor

Client Support Advisor x 6
£11.40 per hour
Nottingham / Hybrid working
Monday – Friday 9am-5pm 

Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 6 x Client Support Advisors to work on a data validation project.

We’re looking for relationship builders who can build rapport with Clients and take pride in delivering high quality service whilst achieving the project goals.

These are temporary roles to start 4^th December on an ongoing basis until March/ April 2024.

What will the role involve?

• Making outbound calls and emails to Clients to assist them in improving their data quality
• Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
• Recording all contact notes accurately into the CRM system
• Producing correspondence and confirmation via email
• Adhering to company processes and guidelines at all times
• Other administrative / client support duties as required

• Excellent attention to detail
• Proven customer service/admin experience
• Ability to multi-task and adapt
• Strong communication skills both written and verbal

• Hybrid working after training – Mondays & Thursdays in the office, rest from home
• Free lunch provided on office days!
• Modern and friendly office environment
• No hot desking, you will have your own desk in the office