Aftercare Administrator

Job Role: Aftercare Administrator
Salary:     £24,500
Location: Burton upon Trent
Hours:      Monday - Friday 8.00-4pm

Harper Recruitment Group are looking for an experienced Parts Administrator to join our clients Service Department, based at their head office in Burton.

You will play a key part in the customer aftercare journey, resolving any queries and building relationships.

Duties will include:

• Handling all incoming calls, assisting with enquiries, and redirecting
• Liaising with Internal departments – engineering, sales, production and service to resolve customer problems
• Updating Excel spreadsheets
• Dealing with suppliers – chasing warranty and parts
• Shipping warranty replacement parts to customers
• Producing correspondence and sending to clients
• General office administration

Skills/Experience Required:

• Previous Administration experience
• Microsoft Office Suite – Word and Excel
• Excellent communication skills with a smart and smiley disposition
• Well presented with strong attention to details

Apply NOW to avoid disappointment!

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.