Administrator

Administrator
Up to £28,500 DOE
Permanent
Burton on Trent
Full-time - Monday – Friday 8am-5pm

Harper Recruitment group are working in partnership with a leading manufacturing company who have an exciting opportunity for an International Administrator. We are looking for an Administrator with excellent attention to detail and communication skills who is ready for the next step in their career. This role will be office-based in Burton on Trent however, for the right candidate, our client could offer hybrid working (2 days from home.)  

What will the role involve?

• Receiving and processing customer enquiries
• Receiving and processing customer orders
• Working closely with internal and external teams
• Problem resolution
• Managing account relationships
• Coordinating logistics and shipments
• Preparing export documentation
• Processing commercial invoices and administration
• Order resolution
• Technical support
• Developing professional relationships
• Adhering to policies and procedures

• Previous experience in a customer service or administration role is essential
• Previous export, logistics or shipping experience is highly desirable
• Ability to work towards deadlines
• Customer service skills and excellent telephone manner
• Problem solving
• IT proficient, with previous use of CRMs and all Windows packages