Search for that
new job role...

Want to use our App? Head to the app stores on your device and download today!

Sign up for job alerts
  • I'm interested in:

Want to use our App?
Head to the app stores on your device and download today!

IT Service Delivery Manager

  • Ref: 1354
  • £45,000
  • Permanent
  • Nottingham

Service Delivery Manager (IT)
£40,000 - £50,000 DOE + Benefits 
Nottingham 


Are you experienced in delivering a range of IT services to a broad range of clients?

We are working with a well-established IT solutions business who have ambitious growth plans with an increasingly impressive client base. 

This is a fantastic opportunity to work with a leading implementation and technical team who have a reputation for delivering exceptional service.

Duties include:

  • Providing an exceptional service to a diverse and multi-dimensional range of clients
  • Supporting the sales/account management teams in renewals and extensions management
  • Identify and maximise on opportunities to grow and expand delivery 
  • Run and deliver detailed daily contract reports 
  • Provide performance stats and reports to the customer 
  • Manage and resolve service issues efficiently
  • Consistently delivering service excellence in line with quality measurements
Skills and experience required:
 
  • Previous experience in an IT service delivery role essential 
  • Budget and P&L management capability 
  • ITIL qualified 
  • Superior relationship management skills 
  • Strong reporting ability

This is a great platform for an IT Service Delivery specialist to exceed client expectation and grow a long successful career. In return for your skills and experience you will have the support of an exceptional team of professionals and superb benefits package. 

Apply now to avoid disappointment! 

Ready to apply? Send your CV now

Attach your CV here