French Speaking Customer Service Representative
An exciting opportunity to work for a high-end luxury brand, due to expansion we are looking to recruit vibrant positive people to join their expert French customer service team. Our client offers a fun working environment, an incredible benefits package and exciting career path!
What does the role involve:
Supporting customers via live chat, telephone an email
Investigating and resolving customer complaints liaising with internal teams /customers/couriers
Placing customer mail orders – providing a tracking service
Processing returns , replacements and refunds
Maintaining product knowledge and promotions to provide a 1st class customer experience
Raising customer tickets, handling stock enquiries and data entry duties.
Who are we looking for?:
Fluent French and English essential
Excellent customer service skills
Bubbly motivated team player
Attention to detail with strong communication skills
Apply NOW to avoid disappointment!