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Customer Service Officer

  • Ref: 2059
  • £18,932 - £22,958
  • Perm
  • Nottingham

Job Role: Customer Service Officer (Part time/Mornings)

Location: Nottingham City Centre

Pay rate: £18,932-£22,958 (Temp to Perm)

Hours: 37.5 hours pw

Harper Recruitment Group are recruiting for one of Nottingham’s fastest growing organisations within the region, they have an immediate requirement to join their customer service departments.

What does the role involve?

First point of call for all billing queries

Responding to and preparing written correspondence

Resolving billing, consumption and account issues

Setting up new customers on to the system

Processing customer payments

Managing customer accounts, generation of bills and resolving metering/settlement issues

Working with internal contacts to ensure compliance

Assisting with enquiries for pre-payment and meter customers

Who are we looking for?:

Candidates must have administration or customer service experience

Previous experience within a utilities environment is desirable

Competent using excel and working with data

Good attention to detail

This company boasts a wide range of benefits and perks, If you feel that you meet the criteria and if you are enthusiastic, a team player and self-motivated please send your CV today

If you feel you meet all the required specification please submit you CV today for our team to review. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

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