Customer Service Expert
£16,500 – 18,500 DOE
Due to exciting expansion and impressive increase in market share our award-winning client is looking to hire 2 new Customer Service agents to join their vibrant Customer Service centre in Nottingham.
Working as part of a small, friendly team of professionals the successful candidates will benefit from full training and a supportive management style that encourages professional growth and support.
Duties will include
• Progressing customer orders from request through to dispatch
• Inputting orders on the database system
• Providing expert advice and guidance to customers via telephone and email
• Identifying opportunities to maximise on sales orders
• Tracking 3rd party courier deliveries and updating the client regarding delivery status
Skills and experience required
• Confident and articulate communication skills both over the telephone and email
• Able to prioritise and problem solve
• Previous experience in a similar role desirable
The opportunity would suit someone who is has an interest in health, wellbeing, keeping fit and going to the gym or similar.
The company offer a great range of incentives and company benefits plus the chance to develop a long career!
Apply NOW to avoid disappointment!