Customer Service Advisor
£23,000 + benefits
We are working with a highly reputable financial service provider who have impressive offices based in the Nottingham city centre. They are looking for candidates who have a passion for customer service and want to build a long-term career!
If an onsite gym, subsidised restaurant, games room, wellbeing services, working in one of the awesome office spaces in Nottingham and full training and support sound exciting to you then read on!
• Providing customer support over the telephone and email regarding financial difficulties
• Investigating accounts and expenses to organise repayment plans
• Advising customers on sustainable solutions to their credit problems
• Demonstrating an empathy and understanding to safeguard their customers interests
• Process payments using a CRM database system
Skills and experience required
• Previous customer service experience in either a telephone or people facing role
• Retail, call centre, hospitality experience of special interest
• Long term career aspirations
• Confident communication skills
This is a great opportunity for someone who is looking for a professional environment where you can use your customer service skills. They offer immediate starts, training and support plus an industry leading salary and benefits package! Apply NOW to avoid disappointment!