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Customer Care Advisor

  • Ref: 2229
  • £18,000 - £19,500
  • Perm
  • Nottinghamshire

Job Role: Customer Care Advisor (Health & Fitness)
Location: Nottingham
Pay Rate: £18-19.5k (depn on exp)
Hours: 37.5 hours

Do you have a passion for Health & Fitness?

An exciting opportunity to join an innovative organisation within their head office Customer Care Team.

You will be joining a fun and vibrant team who pride themselves on delivering excellent customer service, this a customer support role with a difference!

What does the role involve?

Providing support to customers via email, live chat and telephone
Advising on nutritional queries – this is where the health & fitness interest comes in handy!
Assisting with technical issues
Manage membership and payment queries
Customer research and ad-hoc projects
Using clear, concise and friendly command of the English language for written responses
Updating customer records and administration duties

Who are we looking for?

An excellent communicator with strong written skills
Nutrition or sports science qualification advantageous
Tech Savvy
Experience within a customer service position
Good attention to detail
This company boasts a wide range of benefits, a flexible working approach within a refreshing environment

If you feel that you meet the criteria and if you are enthusiastic, a team player and self-motivated please send your CV today!

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

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